Will this item come back in stock?
Nope, and that's the fun of it! Every pre-loved piece we list is one-of-a-kind 🖤, so once it's sold, it's gone for good. If something catches your eye, don't wait, grab it before it's snagged by someone else
Shipping
We currently ship within the United States only. International shipping, including to Australia, is not available at this time.
Pre-loved, one-of-one pieces
- Standard shipping: $6.00 on orders under $35, including multi-item bundles
- Free on orders $35 and over; this offer applies to pre-loved shipping only and does not waive partner shipping charges
- Ships out within 24-48 hours, arrives 3-5 business days after that
New wardrobe essentials (Trendsi)
- Shipping is calculated by weight: $5.49, $7.49, $11.49, or $16.49
- This charge applies regardless of order total; our $35 free-shipping threshold does not apply to these items
- Arrives in 5-10 business days
New wardrobe essentials (EPROLO dresses)
- Standard Shipping – Partner Warehouse: $15.99, regardless of order total; our $35 free-shipping threshold does not apply to these items
- Processing: 2-3 business days. Estimated shipping: 10-15 days
A note on mixed carts: items from different fulfillment partners may arrive in separate shipments. Trendsi and EPROLO shipping charges still apply when pre-loved shipping is free. Charges from different shipping profiles may be combined; your final shipping total is shown at checkout.
We provide tracking by email once your order ships. We're not responsible for delays caused by carriers or customs.
Returns & Exchanges
Returns are accepted within 30 days of delivery for items that are unworn, unwashed, unaltered, undamaged, and still have tags attached. We'll notify you of your return's approval status once we've received and inspected it.
Swimwear and clearance/final sale items are final sale and cannot be returned or exchanged. One-of-one pre-loved pieces cannot be exchanged, since each piece is unique; exchanges for a different size or color are available only on our drop-shipped wardrobe essentials.
For drop-shipped items, returns or exchanges must be requested within 7 days of delivery by emailing jamiadavidson@strutandstyle.shop.
Return shipping is the customer's responsibility unless the item arrived damaged or defective, in which case we provide a prepaid return label. If your order arrives damaged or is lost in transit, contact us within 7 days of the expected delivery date and we'll make it right.
Approved refunds are issued to your original payment method within 5-10 business days.
Fit, Sizing & Condition
Have a question about fit, sizing, or the condition of a pre-loved piece before you order? Message us, we're happy to help you get the right fit the first time.
Other Policies
We reserve the right to refuse or cancel any order at our discretion. Customers must be of legal age to place an order. We accept major credit cards and other standard checkout payment methods. SMS marketing consent is never required to make a purchase (message frequency varies, rates may apply); SMS subscribers can reply STOP anytime to cancel, and you'll receive a final confirmation message.
If your card is declined at checkout, double-check that your billing info matches the card on file, try a different payment method, or switch to a different browser or device.